Building a resilient organization requires systematic and strategic work where the Chief of Staff (CoS) plays a key role. ISO 22316 is the international standard for organizational resilience and emphasizes the importance of integrating resilience into the organization’s vision, values, and governance. The CoS is responsible for implementing these principles in practice by leading cross-functional initiatives,…

In geopolitical crises, such as war or armed conflict in the immediate vicinity, the Chief of Staff (CoS) is central to ensuring a swift, coordinated and effective crisis response. The CoS often leads the organization’s crisis management team and acts as the hub for information flow between management, operational units and external actors such as authorities and partners. According to Swedish MSB’s principles, crises should be handled in such a way…

The Chief of Staff (CoS) plays a crucial role in driving scenario analysis and continuity planning (BCP/BCM) to strengthen the organization’s preparedness for crises. Scenario analysis involves the CoS leading workshops and exercises in which various crisis scenarios – from war to sudden market disruptions – are analyzed and consequences mapped out. This enables the identification of critical dependencies, vulnerabilities, and necessary…

When an organization is hit by a sudden market disruption – such as a dominant market collapsing or changing radically – the Chief of Staff (CoS) is crucial in leading the work on long-term survival strategies. The CoS immediately initiates a strategic analysis of the market situation, identifies new risks and opportunities, and coordinates cross-functional teams to quickly develop alternative…

The Chief of Staff (CoS) plays a central role in leading crisis communication and stakeholder dialogue in the event of serious disruptions, whether it be war, cyberattacks, or market collapse. The CoS is responsible for quickly establishing a crisis communication plan that defines who says what to whom and when. This means that the CoS identifies key stakeholders – employees, customers, suppliers, authorities…