Category: Relationships

A often overlooked but crucial question is: How is the relationship between the CEO and the Chief of Staff adapted and survived during leadership changes, crises, or major reorganizations? Many focus on how to build trust and structure in stable periods, but it is in times of change that the CoS role is truly put to the test. The ability to quickly build trust with new leadership, renegotiate mandates, and act as a bridge between the old and the new is crucial for the organization’s resilience and continuity. Having a plan for how the CoS should handle transitions and crises is where it is