Category: Labour market

AI and automation are changing the workplace, but for the Chief of Staff, this primarily means routine tasks such as scheduling, reporting, and data analysis can be automated. This frees up time for more strategic and human leadership, where the CoS can focus on driving change, coordinating complex initiatives, and interpreting AI-generated insights within an organizational context. The role is evolving rather than being threatened – the parts that require empathy, judgment, and the ability to build relationships become even more important. The CoS is also expected to lead responsible AI implementation and ensure ethical guidelines are followed. For young people, this means digital skills and change management become key skills for the CoS of the future.