{"id":1917,"date":"2026-10-21T10:18:58","date_gmt":"2026-10-21T08:18:58","guid":{"rendered":"https:\/\/chiefofstaff.se\/?page_id=1917"},"modified":"2026-10-21T10:21:16","modified_gmt":"2026-10-21T08:21:16","slug":"disassembly-of-the-shadow-systems","status":"publish","type":"page","link":"https:\/\/chiefofstaff.se\/en\/start\/affarsproblem\/informationssystemen\/vem-forvaltar-skuggsystemen\/losning-skugg-systemen\/","title":{"rendered":"Solution proposal: The shadow systems"},"content":{"rendered":"\n<h3 class=\"wp-block-heading ext-animate--on\">Skuggssystemen som blivit verksamhetskritiska<\/h3>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">I m\u00e5nga organisationer har lokala l\u00f6sningar vuxit fram f\u00f6r att snabbt l\u00f6sa verksamhetens behov n\u00e4r de centrala systemen inte har kunnat m\u00f6ta nya krav tillr\u00e4ckligt snabbt. Med tiden blir dessa l\u00f6sningar aff\u00e4rskritiska utan att organisationen fullt ut inser det. Ett Excelark kan exempelvis bli den huvudsakliga k\u00e4llan f\u00f6r ekonomisk rapportering, prognoser eller budgetstyrning. P\u00e5 motsvarande s\u00e4tt kan en AI-agent anv\u00e4ndas f\u00f6r att analysera kund\u00e4renden, generera beslutsunderlag eller st\u00f6dja operativa processer. Trots detta saknas ofta dokumentation, versionshantering, kontinuitetsplanering, riskanalyser och utsedda \u00e4gare. Vem f\u00f6rvaltar skuggsystemen?<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Aff\u00e4rsriskerna \u00e4r betydande. Felaktiga ber\u00e4kningar eller AI-genererade slutsatser kan leda till felinvesteringar, felaktig finansiell rapportering, bristande regelefterlevnad och strategiska beslut baserade p\u00e5 felaktiga underlag. Om en nyckelperson l\u00e4mnar organisationen riskerar kritisk kunskap att f\u00f6rsvinna, vilket kan orsaka allvarliga driftst\u00f6rningar eller avbrott i verksamheten. Brister i informationss\u00e4kerhet kan dessutom resultera i datal\u00e4ckor, regulatoriska sanktioner, f\u00f6rtroendef\u00f6rluster hos kunder och \u00f6kade revisionsanm\u00e4rkningar.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">P\u00e5 l\u00e4ngre sikt kan en okontrollerad m\u00e4ngd skuggsystem skapa en omfattande teknisk skuld d\u00e4r kostnader f\u00f6r underh\u00e5ll, fels\u00f6kning, kvalitetss\u00e4kring och riskhantering v\u00e4xer snabbare \u00e4n verksamhetens f\u00f6rm\u00e5ga att hantera dem. I v\u00e4rsta fall kan felaktig ekonomisk rapportering, allvarliga s\u00e4kerhetsincidenter, regulatoriska ingripanden eller l\u00e5ngvariga verksamhetsavbrott f\u00e5 s\u00e5 stora ekonomiska konsekvenser att organisationens l\u00f6nsamhet, konkurrenskraft och i extrema fall dess fortsatta existens hotas. D\u00e4rf\u00f6r m\u00e5ste verksamhetskritiska Excelark, AI-agenter och andra lokala l\u00f6sningar betraktas som informationssystem med samma krav p\u00e5 \u00e4garskap, styrning, f\u00f6rvaltning och kontinuitet som organisationens \u00f6vriga aff\u00e4rskritiska system.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity ext-animate--on\"\/>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\"><strong>Nul\u00e4ge<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list ext-animate--on\">\n<li class=\"ext-animate--on\">Verksamhetskritiska l\u00f6sningar anv\u00e4nds utan utsedd system\u00e4gare.<\/li>\n\n\n\n<li class=\"ext-animate--on\">Kunskap \u00e4r koncentrerad till enskilda individer.<\/li>\n\n\n\n<li class=\"ext-animate--on\">Dokumentation, versionshantering och kontinuitetsplaner saknas.<\/li>\n\n\n\n<li class=\"ext-animate--on\">AI-agenter anv\u00e4nds utan definierat \u00e4garskap eller AI-governance.<\/li>\n\n\n\n<li class=\"ext-animate--on\">Ingen samlad inventering finns \u00f6ver kritiska lokala l\u00f6sningar.<\/li>\n<\/ul>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\"><strong>Risker<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list ext-animate--on\">\n<li class=\"ext-animate--on\">Personberoenden.<\/li>\n\n\n\n<li class=\"ext-animate--on\">Felaktiga beslutsunderlag.<\/li>\n\n\n\n<li class=\"ext-animate--on\">Brister i informationss\u00e4kerhet och regelefterlevnad.<\/li>\n\n\n\n<li class=\"ext-animate--on\">Driftstopp n\u00e4r nyckelpersoner l\u00e4mnar organisationen.<\/li>\n\n\n\n<li class=\"ext-animate--on\">\u00d6kad teknisk skuld och f\u00f6rvaltningskostnad \u00f6ver tid.<\/li>\n<\/ul>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\"><strong>\u00d6nskat l\u00e4ge<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list ext-animate--on\">\n<li class=\"ext-animate--on\">Alla verksamhetskritiska skuggsystem \u00e4r identifierade.<\/li>\n\n\n\n<li class=\"ext-animate--on\">Varje l\u00f6sning har en utsedd verksamhets\u00e4gare.<\/li>\n\n\n\n<li class=\"ext-animate--on\">F\u00f6rvaltningskrav \u00e4r definierade utifr\u00e5n l\u00f6sningens kritikalitet.<\/li>\n\n\n\n<li class=\"ext-animate--on\">AI-agenter omfattas av en gemensam AI-governance-modell.<\/li>\n\n\n\n<li class=\"ext-animate--on\">Ledningen har transparens \u00f6ver risker, kostnader och beroenden.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity ext-animate--on\"\/>\n\n\n\n<h3 class=\"wp-block-heading ext-animate--on\">Kunskapsomr\u00e5den som kr\u00e4vs eller beh\u00f6ver nyttjas<\/h3>\n\n\n\n<figure class=\"wp-block-table ext-animate--on\"><table class=\"has-fixed-layout\"><tbody><tr><td><strong>Kunskapsomr\u00e5de<\/strong><\/td><td><strong>Varf\u00f6r det beh\u00f6vs<\/strong><\/td><\/tr><tr><td><strong>Informationsf\u00f6rvaltning<\/strong><\/td><td>F\u00f6r att definiera \u00e4garskap, informationsklassning och livscykelhantering<\/td><\/tr><tr><td><strong>IT-governance<\/strong><\/td><td>F\u00f6r att skapa styrning och beslutsmodeller<\/td><\/tr><tr><td><strong>Enterprise Architecture<\/strong><\/td><td>F\u00f6r att f\u00f6rst\u00e5 beroenden mellan l\u00f6sningar och processer<\/td><\/tr><tr><td><strong>AI Governance<\/strong><\/td><td>F\u00f6r att hantera AI-agenter p\u00e5 ett kontrollerat s\u00e4tt<\/td><\/tr><tr><td><strong>Informationss\u00e4kerhet<\/strong><\/td><td>F\u00f6r att minska datarisker och beh\u00f6righetsproblem<\/td><\/tr><tr><td><strong>Risk Management<\/strong><\/td><td>F\u00f6r att prioritera kritiska l\u00f6sningar<\/td><\/tr><tr><td><strong>Processutveckling<\/strong><\/td><td>F\u00f6r att identifiera varf\u00f6r skuggsystem uppst\u00e5r<\/td><\/tr><tr><td><strong>F\u00f6r\u00e4ndringsledning<\/strong><\/td><td>F\u00f6r att f\u00e5 acceptans f\u00f6r nya arbetss\u00e4tt<\/td><\/tr><tr><td><strong>Finansiell styrning<\/strong><\/td><td>F\u00f6r att synligg\u00f6ra kostnader och teknisk skuld<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\"><strong>Kompletterande kunskapsomr\u00e5den<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list ext-animate--on\">\n<li class=\"ext-animate--on\">Microsoft Power Platform Governance eller motsvarande<\/li>\n\n\n\n<li class=\"ext-animate--on\">Microsoft Copilot Governance eller motsvarande<\/li>\n\n\n\n<li class=\"ext-animate--on\">Data Governance<\/li>\n\n\n\n<li class=\"ext-animate--on\">Digital Asset Management<\/li>\n\n\n\n<li class=\"ext-animate--on\">Kontinuitets- och krishantering<\/li>\n\n\n\n<li class=\"ext-animate--on\">ISO 27001 \/ NIS2-anpassad styrning (d\u00e4r relevant)<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity ext-animate--on\"\/>\n\n\n\n<h3 class=\"wp-block-heading ext-animate--on\">F\u00f6rslag till l\u00f6sning p\u00e5 kort sikt<\/h3>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\"><strong>Fas 1: Inventera alla kritiska skuggsystem<\/strong>. Genomf\u00f6r en strukturerad kartl\u00e4ggning av:<\/p>\n\n\n\n<ul class=\"wp-block-list ext-animate--on\">\n<li class=\"ext-animate--on\">Excelark som anv\u00e4nds f\u00f6r rapportering eller beslutsfattande<\/li>\n\n\n\n<li class=\"ext-animate--on\">AI-agenter<\/li>\n\n\n\n<li class=\"ext-animate--on\">Copilot-l\u00f6sningar<\/li>\n\n\n\n<li class=\"ext-animate--on\">Access-databaser<\/li>\n\n\n\n<li class=\"ext-animate--on\">Low-code\/no-code-l\u00f6sningar<\/li>\n\n\n\n<li class=\"ext-animate--on\">Egna integrationer och scripts<\/li>\n<\/ul>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">F\u00f6r varje l\u00f6sning dokumenteras:<\/p>\n\n\n\n<ul class=\"wp-block-list ext-animate--on\">\n<li class=\"ext-animate--on\">\u00c4gare<\/li>\n\n\n\n<li class=\"ext-animate--on\">Syfte<\/li>\n\n\n\n<li class=\"ext-animate--on\">Antal anv\u00e4ndare<\/li>\n\n\n\n<li class=\"ext-animate--on\">Process som st\u00f6ds<\/li>\n\n\n\n<li class=\"ext-animate--on\">Aff\u00e4rsp\u00e5verkan<\/li>\n\n\n\n<li class=\"ext-animate--on\">Informationsklassning<\/li>\n\n\n\n<li class=\"ext-animate--on\">Teknisk milj\u00f6<\/li>\n<\/ul>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\"><strong>Resultat:<\/strong> Gemensamt register \u00f6ver samtliga kritiska lokala l\u00f6sningar.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\"><strong>Fas 2: Inf\u00f6r en kritikalitetsmodell<\/strong>. Exempel p\u00e5 klassificering:<\/p>\n\n\n\n<figure class=\"wp-block-table ext-animate--on\"><table class=\"has-fixed-layout\"><tbody><tr><td><strong>Klass<\/strong><\/td><td><strong>Beskrivning<\/strong><\/td><\/tr><tr><td><strong>K1<\/strong><\/td><td>Verksamhetskritisk<\/td><\/tr><tr><td><strong>K2<\/strong><\/td><td>Aff\u00e4rsviktig<\/td><\/tr><tr><td><strong>K3<\/strong><\/td><td>Lokal st\u00f6dl\u00f6sning<\/td><\/tr><tr><td><strong>K4<\/strong><\/td><td>Personlig arbetsyta<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Klassificeringen baseras p\u00e5:<\/p>\n\n\n\n<ul class=\"wp-block-list ext-animate--on\">\n<li class=\"ext-animate--on\">Ekonomisk p\u00e5verkan<\/li>\n\n\n\n<li class=\"ext-animate--on\">Regulatoriska krav<\/li>\n\n\n\n<li class=\"ext-animate--on\">Informationss\u00e4kerhet<\/li>\n\n\n\n<li class=\"ext-animate--on\">Operativ p\u00e5verkan<\/li>\n\n\n\n<li class=\"ext-animate--on\">Antal anv\u00e4ndare<\/li>\n<\/ul>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\"><strong>Fas 3: Utse formella system\u00e4gare<\/strong>. Rekommenderad princip:<\/p>\n\n\n\n<figure class=\"wp-block-table ext-animate--on\"><table class=\"has-fixed-layout\"><tbody><tr><td><strong>Ansvar<\/strong><\/td><td><strong>Roll<\/strong><\/td><\/tr><tr><td><strong>System\u00e4gare<\/strong><\/td><td>Verksamhetschef<\/td><\/tr><tr><td><strong>Informations\u00e4gare<\/strong><\/td><td>Process\u00e4gare<\/td><\/tr><tr><td><strong>Teknisk f\u00f6rvaltare<\/strong><\/td><td>IT<\/td><\/tr><tr><td><strong>AI-ansvarig<\/strong><\/td><td>AI Governance Board<\/td><\/tr><tr><td><strong>Risk\u00e4gare<\/strong><\/td><td>Riskfunktion\/CFO<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">H\u00e4r b\u00f6r ledningen fatta ett formellt beslut som eliminerar ansvarsvakuumet som beskrivs i problembilden. <a href=\"https:\/\/chiefofstaff.se\/sv\/start\/affarsproblem\/informationssystemen\/vem-forvaltar-skuggsystemen\/\">[chiefofstaff.se]<\/a><\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\"><strong>Fas 4: Inf\u00f6r en &#8221;Lightweight Governance&#8221;<\/strong>. Alla l\u00f6sningar beh\u00f6ver inte behandlas som SAP, Dynamics eller andra aff\u00e4rssystem.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">F\u00f6r varje K1- eller K2-l\u00f6sning kr\u00e4vs dock:<\/p>\n\n\n\n<ul class=\"wp-block-list ext-animate--on\">\n<li class=\"ext-animate--on\">Dokumentation<\/li>\n\n\n\n<li class=\"ext-animate--on\">Versionshantering<\/li>\n\n\n\n<li class=\"ext-animate--on\">Backup<\/li>\n\n\n\n<li class=\"ext-animate--on\">Beh\u00f6righetsstyrning<\/li>\n\n\n\n<li class=\"ext-animate--on\">Incidenthantering<\/li>\n\n\n\n<li class=\"ext-animate--on\">Kompetens\u00f6verf\u00f6ring<\/li>\n\n\n\n<li class=\"ext-animate--on\">\u00c5rlig riskgranskning<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity ext-animate--on\"\/>\n\n\n\n<h3 class=\"wp-block-heading ext-animate--on\">F\u00f6rslag till l\u00f6sning p\u00e5 l\u00e5ng sikt<\/h3>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\"><strong>Etablera en permanent Digital Governance Board<\/strong>. Deltagare:<\/p>\n\n\n\n<ul class=\"wp-block-list ext-animate--on\">\n<li class=\"ext-animate--on\">CIO<\/li>\n\n\n\n<li class=\"ext-animate--on\">CFO<\/li>\n\n\n\n<li class=\"ext-animate--on\">Verksamhetsrepresentanter<\/li>\n\n\n\n<li class=\"ext-animate--on\">Informationss\u00e4kerhetsansvarig<\/li>\n\n\n\n<li class=\"ext-animate--on\">HR<\/li>\n\n\n\n<li class=\"ext-animate--on\">Enterprise Architect<\/li>\n\n\n\n<li class=\"ext-animate--on\">AI Governance Lead<\/li>\n\n\n\n<li class=\"ext-animate--on\">Chief of Staff<\/li>\n<\/ul>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Ansvar:<\/p>\n\n\n\n<ul class=\"wp-block-list ext-animate--on\">\n<li class=\"ext-animate--on\">Prioritering av nya l\u00f6sningar<\/li>\n\n\n\n<li class=\"ext-animate--on\">Riskhantering<\/li>\n\n\n\n<li class=\"ext-animate--on\">Styrning av AI-agenter<\/li>\n\n\n\n<li class=\"ext-animate--on\">F\u00f6rvaltningsbeslut<\/li>\n\n\n\n<li class=\"ext-animate--on\">Avvecklingsbeslut<\/li>\n<\/ul>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\"><strong>Skapa ett gemensamt &#8221;Citizen Development Framework&#8221;<\/strong>. Ist\u00e4llet f\u00f6r att motarbeta lokala initiativ b\u00f6r organisationen m\u00f6jligg\u00f6ra dem under kontrollerade former. Modellen inneh\u00e5ller:<\/p>\n\n\n\n<ul class=\"wp-block-list ext-animate--on\">\n<li class=\"ext-animate--on\">Godk\u00e4nda plattformar<\/li>\n\n\n\n<li class=\"ext-animate--on\">Mallar<\/li>\n\n\n\n<li class=\"ext-animate--on\">S\u00e4kerhetskrav<\/li>\n\n\n\n<li class=\"ext-animate--on\">Datariktlinjer<\/li>\n\n\n\n<li class=\"ext-animate--on\">AI-riktlinjer<\/li>\n\n\n\n<li class=\"ext-animate--on\">F\u00f6rvaltningskrav<\/li>\n<\/ul>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\"><strong>Inf\u00f6r AI Governance som permanent funktion<\/strong>. F\u00f6r varje AI-agent ska f\u00f6ljande vara definierat:<\/p>\n\n\n\n<ul class=\"wp-block-list ext-animate--on\">\n<li class=\"ext-animate--on\">Aff\u00e4rsansvarig<\/li>\n\n\n\n<li class=\"ext-animate--on\">Datak\u00e4llor<\/li>\n\n\n\n<li class=\"ext-animate--on\">Till\u00e5ten anv\u00e4ndning<\/li>\n\n\n\n<li class=\"ext-animate--on\">Kvalitetsm\u00e5tt<\/li>\n\n\n\n<li class=\"ext-animate--on\">Riskklassning<\/li>\n\n\n\n<li class=\"ext-animate--on\">Avvecklingsplan<\/li>\n<\/ul>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Ingen agent ska kunna bli verksamhetskritisk utan att formellt omfattas av styrmodellen.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\"><strong>M\u00e5lbild om 3 \u00e5r<\/strong>. Organisationen har:<\/p>\n\n\n\n<ul class=\"wp-block-list ext-animate--on\">\n<li class=\"ext-animate--on\">Fullst\u00e4ndig \u00f6verblick \u00f6ver kritiska skuggsystem<\/li>\n\n\n\n<li class=\"ext-animate--on\">Tydligt \u00e4garskap<\/li>\n\n\n\n<li class=\"ext-animate--on\">AI-agentregister<\/li>\n\n\n\n<li class=\"ext-animate--on\">Kontrollerad innovation<\/li>\n\n\n\n<li class=\"ext-animate--on\">Minskad personberoende<\/li>\n\n\n\n<li class=\"ext-animate--on\">L\u00e4gre teknisk skuld<\/li>\n\n\n\n<li class=\"ext-animate--on\">H\u00f6gre informationss\u00e4kerhet<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity ext-animate--on\"\/>\n\n\n\n<h3 class=\"wp-block-heading ext-animate--on\">Ansvar och drivning (RACI)<\/h3>\n\n\n\n<figure class=\"wp-block-table ext-animate--on\"><table class=\"has-fixed-layout\"><tbody><tr><td><strong>Aktivitet<\/strong><\/td><td><strong>VD\/Ledning<\/strong><\/td><td><strong>CIO<\/strong><\/td><td><strong>CFO<\/strong><\/td><td><strong>Verksamhetschef<\/strong><\/td><td><strong>IT<\/strong><\/td><td><strong>Risk\/<\/strong><br><strong>S\u00e4kerhet<\/strong><\/td><td><strong>HR<\/strong><\/td><td><strong>Chief of Staff<\/strong><\/td><\/tr><tr><td><strong>Inventering<\/strong><\/td><td>A<\/td><td>R<\/td><td>R<\/td><td>R<\/td><td>C<\/td><td>C<\/td><td>I<\/td><td>R<\/td><\/tr><tr><td><strong>Klassificering<\/strong><\/td><td>A<\/td><td>R<\/td><td>C<\/td><td>R<\/td><td>C<\/td><td>R<\/td><td>I<\/td><td>C<\/td><\/tr><tr><td><strong>Utse system\u00e4gare<\/strong><\/td><td>A<\/td><td>C<\/td><td>C<\/td><td>R<\/td><td>I<\/td><td>I<\/td><td>I<\/td><td>R<\/td><\/tr><tr><td><strong>F\u00f6rvaltningsmodell<\/strong><\/td><td>C<\/td><td>A<\/td><td>C<\/td><td>R<\/td><td>R<\/td><td>C<\/td><td>C<\/td><td>C<\/td><\/tr><tr><td><strong>AI-governance<\/strong><\/td><td>A<\/td><td>R<\/td><td>C<\/td><td>C<\/td><td>C<\/td><td>R<\/td><td>I<\/td><td>C<\/td><\/tr><tr><td><strong>Kompetens\u00f6verf\u00f6ring<\/strong><\/td><td>I<\/td><td>C<\/td><td>I<\/td><td>R<\/td><td>C<\/td><td>I<\/td><td>A<\/td><td>C<\/td><\/tr><tr><td><strong>Riskuppf\u00f6ljning<\/strong><\/td><td>C<\/td><td>C<\/td><td>A<\/td><td>R<\/td><td>C<\/td><td>R<\/td><td>I<\/td><td>I<\/td><\/tr><tr><td><strong>Avveckling av l\u00f6sningar<\/strong><\/td><td>A<\/td><td>R<\/td><td>C<\/td><td>R<\/td><td>C<\/td><td>C<\/td><td>I<\/td><td>C<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\"><strong>A = Accountable<\/strong><br><strong>R = Responsible<\/strong><br><strong>C = Consulted<\/strong><br><strong>I = Informed<\/strong><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity ext-animate--on\"\/>\n\n\n\n<h3 class=\"wp-block-heading ext-animate--on\">Behov av konsulter<\/h3>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Externa konsulter b\u00f6r endast anv\u00e4ndas d\u00e4r specialistkompetens saknas.<\/p>\n\n\n\n<figure class=\"wp-block-table ext-animate--on\"><table class=\"has-fixed-layout\"><tbody><tr><td><strong>Omr\u00e5de<\/strong><\/td><td><strong>Uppdrag<\/strong><\/td><td><strong>Insats<\/strong><\/td><\/tr><tr><td><strong>Enterprise Architecture<\/strong><\/td><td>Kartl\u00e4ggning av beroenden<\/td><td>Kort projektinsats<\/td><\/tr><tr><td><strong>AI Governance<\/strong><\/td><td>Utformning av styrmodell<\/td><td>Begr\u00e4nsad specialistinsats<\/td><\/tr><tr><td><strong>Informationss\u00e4kerhet<\/strong><\/td><td>Riskbed\u00f6mning och klassning<\/td><td>Punktinsats<\/td><\/tr><tr><td><strong>F\u00f6r\u00e4ndringsledning<\/strong><\/td><td>Implementering av nya arbetss\u00e4tt<\/td><td>Tillf\u00e4lligt st\u00f6d<\/td><\/tr><tr><td><strong>Data Governance<\/strong><\/td><td>Informations\u00e4garskap och datastyrning<\/td><td>Specialistst\u00f6d<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Viktigt krav: alla konsultuppdrag ska inneh\u00e5lla strukturerad kunskaps\u00f6verf\u00f6ring till organisationens egna f\u00f6rvaltare.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity ext-animate--on\"\/>\n\n\n\n<h3 class=\"wp-block-heading ext-animate--on\">Sammanfattning och kort handlingsplan<\/h3>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Den grundl\u00e4ggande insikten \u00e4r att problemet inte \u00e4r Excel eller AI-agenter i sig. Problemet uppst\u00e5r n\u00e4r de blir verksamhetskritiska utan att n\u00e5gon ansvarar f\u00f6r dem. Precis som artikeln beskriver \u00e4r detta fr\u00e4mst ett styrnings- och ledningsproblem snarare \u00e4n ett teknikproblem.<\/p>\n\n\n\n<figure class=\"wp-block-table ext-animate--on\"><table class=\"has-fixed-layout\"><tbody><tr><td><strong>\u00c5tg\u00e4rd<\/strong><\/td><td><strong>Ansvarig<\/strong><\/td><td><strong>Tidshorisont<\/strong><\/td><td><strong>F\u00f6rv\u00e4ntat resultat<\/strong><\/td><\/tr><tr><td><strong>Inventera samtliga skuggsystem<\/strong><\/td><td>CIO + verksamhet<\/td><td>0-3 m\u00e5nader<\/td><td>Full transparens<\/td><\/tr><tr><td><strong>Klassificera l\u00f6sningar<\/strong><\/td><td>CIO + Riskfunktion<\/td><td>1-3 m\u00e5nader<\/td><td>Prioriterad riskbild<\/td><\/tr><tr><td><strong>Utse system\u00e4gare<\/strong><\/td><td>Ledningsgrupp<\/td><td>2-4 m\u00e5nader<\/td><td>Eliminerat ansvarsvakuum<\/td><\/tr><tr><td><strong>Inf\u00f6r l\u00e4ttviktsf\u00f6rvaltning<\/strong><\/td><td>CIO<\/td><td>3-6 m\u00e5nader<\/td><td>Minskad personrisk<\/td><\/tr><tr><td><strong>Etablera AI Governance Board<\/strong><\/td><td>Ledning<\/td><td>3-6 m\u00e5nader<\/td><td>Kontrollerad AI-anv\u00e4ndning<\/td><\/tr><tr><td><strong>Inf\u00f6r citizen development governance<\/strong><\/td><td>CIO + verksamhet<\/td><td>6-12 m\u00e5nader<\/td><td>Kontrollerad innovation<\/td><\/tr><tr><td><strong>Etablera permanent digital styrning<\/strong><\/td><td>Ledning<\/td><td>12 m\u00e5nader+<\/td><td>H\u00e5llbar f\u00f6rvaltning<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\"><strong><br>Rekommendation:<\/strong> behandla verksamhetskritiska Excelark, AI-agenter och l\u00e5gkodsl\u00f6sningar som informationssystem s\u00e5 snart verksamheten \u00e4r beroende av dem. D\u00e5 ska samma principer g\u00e4lla: identifierat \u00e4garskap, definierad f\u00f6rvaltning, riskhantering och kontinuitetsplanering.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity ext-animate--on\"\/>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\"><a href=\"https:\/\/chiefofstaff.se\/start\/chief-of-staff\/\">G\u00e5 till sammanfattningssidan-&gt;<\/a><\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\"><a href=\"https:\/\/en.wikipedia.org\/wiki\/Prioritization\" target=\"_blank\" rel=\"noopener\">L\u00e4s mer om prioritering-&gt;<\/a><\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\"><a href=\"https:\/\/chiefofstaff.se\/start\/affarsproblem\/informationssystemen\/vem-forvaltar-skuggsystemen\/\">G\u00e5 till aff\u00e4rsproblem &#8221;Skuggsystem&#8221;-><\/a><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity ext-animate--on is-style-wide\"\/>\n","protected":false},"excerpt":{"rendered":"<p>Skuggssystemen som blivit verksamhetskritiska I m\u00e5nga organisationer har lokala l\u00f6sningar vuxit fram f\u00f6r att snabbt l\u00f6sa verksamhetens behov n\u00e4r de centrala systemen inte har kunnat m\u00f6ta nya krav tillr\u00e4ckligt snabbt. Med tiden blir dessa l\u00f6sningar aff\u00e4rskritiska utan att organisationen fullt ut inser det. Ett Excelark kan exempelvis bli den huvudsakliga k\u00e4llan f\u00f6r ekonomisk rapportering, prognoser [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":388,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-with-title","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"footnotes":""},"wf_page_folders":[58],"class_list":["post-1917","page","type-page","status-publish","hentry"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO Pro 5.0.5 - aioseo.com -->\n\t<meta name=\"description\" content=\"Skuggsystem riskerar verksamheten n\u00e4r kritiska Excel-ark och AI-agenter saknar \u00e4gare. 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